How To Still Close When The Prospect Tries To Cancel Via Text
Cancellations via text are just typical objections in digital form.
I’ve written articles about this before, but you must treat text messages the same way you treat face-to-face objections. You handle them and press forward.
If you were selling face-to-face, you’d remove the emotion, increase the perceived value and handle the objections. Text cancellations are no different. A text cancellation is just the prospect’s way of avoiding a good decision. Most people are scared to death to make a good decision. Chances are, your prospect is no exception.