Customer Service is Dead and We Need To Resurrect It [Ryan’s Rants]
The economy is tough. You see and hear it everywhere you look and listen. But it is our very own fault. I have a theory about this situation.
The economy is tough because people quit caring about the customers who spend their hard earned money buying goods and services. And thus, the customers quit caring about the businesses. Once you sacrifice customer service for profits, you are on your way out of business. Plus it’s 2012 and you are most likely not the only choice professional in your field. Watch this video to see what happened to me: